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ABLE ELECTRONICS WINS AGAIN FOR HIGHEST CUSTOMER SERVICE RATINGS AT THE 2003 APEX CONFERENCE, CIRCUITS ASSEMBLY SERVICE EXCELLENCE AWARDSLeading Electronics Manufacturing Company is Awarded Top Honor in its category for Manufacturing Quality, Technology, Value for Price, and Customer ResponsivenessHayward, Calif. — April 11, 2003 — Able Electronics, Inc., a leading electronics manufacturing services (EMS) company, today announced that it has won the prestigious Service Excellence Award for Electronics Manufacturing Services (EMS) suppliers for "manufacturing quality", "technology", "value for price" and "responsiveness", in the less than $100 million category. This is Able’s second consecutive year for receiving its quality award. Able was presented the awards by Circuits Assembly magazine at the 2003 Service Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS) during the Apex Conference in Anaheim, California on April 1, 2003. Circuits Assembly magazine recognized the companies that received the highest customer service ratings, as judged by their own customers. These are the only awards to honor companies in the EMS industry that excel in the critical areas of quality and customer service. "Customer-satisfaction and its proactive measurement are an important part of how Able Electronics does business," said Peter Dennis, president and COO of Able Electronics. "These awards are another example of Able’s ability to provide superior value and expanded services to our customers. To be given the highest honor twice, in two years, further illustrates Able’s commitment to the highest standards of quality in every level of our organization. We feel strongly that these awards are a significant way to ensure that we are satisfying our customers’ needs in all areas such as technology, product quality, value, and customer service including dependability, timeliness and responsiveness. Customer service is a key differentiator of Able Electronics among other EMS companies and we enhance this service with our superior data management systems and AbleTrax, our proprietary technology, which allows our customers to take advantage of online, real-time order tracking and reporting. We are very pleased with the objective, third-party interviews and our customers’ approval ratings." "Circuits Assembly is pleased that Able Electronics has participated in this year's Service Excellence Awards," said Lisa Hamburg, Editor-in-Chief of Circuits Assembly. "Our awards are the only ones in the industry that are given based on customer evaluations. Winning a Service Excellence Award, as Able Electronics has done, certainly illustrates the winner's dedication to customer satisfaction." About Able Electronics Originally founded in 1988, Able Electronics Corporation is an ISO 9002-certified, privately-held electronic manufacturing services (EMS) company serving OEMs in the telecommunications, test and measurement, medical instruments, computer peripherals, industrial controls and genetic research industries. In less than two years, the company has more than doubled production capacity. Able now occupies a new 135,000 sq. ft., state-of-the-art, corporate-owned facility in Hayward, CA, in Silicon Valley, midway between San Jose, Oakland and San Francisco. The company also operates manufacturing sites in Mexico and China. With an ongoing commitment to customer service, Able provides complete range of EMS solutions from engineering development and prototyping to systems integration and test. Able offers medium-to-high volume, full turnkey manufacturing, test and logistical services. For more information, visit Able’s Web site at http://www.ableco.com. Media Contact: |
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